Fred Deichler

Started as Scrum Master for a few teams. Now I own a business-unit-wide move from Jira to Azure DevOps, and I build the automation that makes it work.

• Own a business-unit-wide Jira to Azure DevOps migration covering roughly 250 seats: strategy, wave planning, cost modeling, environment design, and leadership communications
• Replaced a single big-bang cutover with a four-wave rollout, and added a Kanban team to the pilot so both Scrum and Kanban were proven before broad rollout
• Wrote the business case and AI risk assessment that connected Microsoft 365 Copilot to Azure DevOps work items, so teams kept AI-assisted search when they left Jira
• Wrote, recorded, and published the full ADO training library, hosted where Copilot indexes it so generic ADO questions get company-specific answers
• Built the migration tooling myself in Python: a Jira to ADO ticket migrator, an iteration builder, a test case migrator, and a backlog health dashboard extension for ADO
• Built Auto-Ticketizer, which watches the support queue and creates work items every 10 minutes, using an ML model with a 65% confidence threshold to send uncertain tickets to human triage
• Added an AI priority check on new support tickets; 80% of its changes raised priority, catching critical issues that had defaulted too low
• Led AI enablement with Cursor, Claude Code, and Rovo, with adoption dashboards tracking DAU, WAU, and acceptance rates

Managed 3 Scrum Masters, coached engineering and product leaders, and aligned 10 teams on shared practices. Delivery improved 30%.

• Led Agile transformation of a $350M SaaS platform
• Increased delivery efficiency 30% through tailored practices
• Served as RTE for 10 cross-functional teams with effective PI Planning
• Implemented ROME framework for systematic enterprise risk management

Post-acquisition integration: 27 engineers across 3 locations, two platforms to unify, 9 months to market readiness. We delivered.

• Led 27-person multi-location development staff through post-acquisition integration
• Delivered market readiness in 9 months on a demanding timeline
• Coached 4 Scrum teams on Agile practices that stuck
• Created career growth paths that maintained engagement during uncertainty

Led an 18-person team. Introduced TDD and CI, improving quality 25%. Built self-service features that cut login support calls 70%.

• Led 18-person software team
• Improved quality 25% through TDD and CI practices
• Grew user base 20% YoY with self-service features
• Reduced login-related support calls 70%

88% retention on a 25-person team in a competitive talent market. Delivered for Google, Hallmark, and Purina. Built career paths that made people want to stay.

• Managed 25+ engineers with 88% retention in a competitive market
• Delivered projects for Google, Hallmark, Purina and other major brands
• Increased team productivity from 70% to 90% through Agile adoption
• Designed career development matrix for clear growth paths

Started in the stores, ended running multi-unit operations. Cut attrition from 35% to 10%. Designed national training. Eleven years of learning how to lead.

• Managed multi-unit operations across corporate and field teams
• Reduced attrition from 35% to 10%
• Designed and rolled out national training program
• Directed P&L for flagship service locations